Refund Policy

Refund Policy for Revivestech

Effective Date:1/1/2024

At Revivestech, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, we are here to help. This Refund Policy outlines the terms and conditions for returning or exchanging products purchased from us.

1. Eligibility for Returns and Refunds

To be eligible for a return or refund, the following conditions must be met: –
Timeframe: You must request a return within 15 days of receiving your product. –
Condition: The product must be unused, in its original packaging, and in the same condition as when you received it. –
Proof of Purchase: A valid receipt or proof of purchase must be provided with your return request.

2. Non-Returnable Items

Certain items are not eligible for return or refund. These include:
– Perishable goods (e.g., food, flowers).
– Custom-made or personalized products.
– Digital downloads or software products.
– Gift cards. – Sale or clearance items (unless stated otherwise).

3. Return Process

To initiate a return, follow these steps:
a. Contact Us: Email us at service@revivestech.com or call +13075004586 (USA) to request a return authorization.
b. Return Authorization: Once your return is approved, we will provide you with instructions for returning the product.
c. Shipping: You are responsible for the cost of shipping the item back to us unless the return is due to our error (e.g., defective or incorrect item). We recommend using a trackable shipping service.

4. Refunds

Once we receive and inspect your returned item, we will notify you via email about the status of your refund. If your return is approved, we will process the refund using the original payment method. Refunds typically take [Insert Number] business days to appear in your account, depending on your bank or payment provider.

5. Late or Missing Refunds If you haven’t received your refund within the stated timeframe, please:
a. Check your bank account or credit card statement.
b. Contact your bank or credit card provider, as processing times may vary.

c. If you’ve done all of the above and still have not received your refund, please contact us at service@revivestech.com.

6. Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us at [Insert Email Address] or call +13075004586 (USA).

7. Damaged or Defective Items

If you receive a damaged or defective product, please contact us immediately with details and photos of the issue. We will arrange for a replacement or refund at no additional cost to you.

8. Cancellations

You can cancel your order if it has not yet been shipped. Please contact us as soon as possible to request a cancellation. If your order has already shipped, you will need to follow the return process outlined above.

9. Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of the returned item. Once the returned item is received and approved, a gift certificate will be mailed to you. 

10. Contact Information For any questions about this Refund Policy, please contact us at: Revivestech (30 N Gould St Suite R, Sheridan, WY 82801, United States) Email: service@revivestech.com — This Refund Policy applies only to purchases made directly through Revivestech. We reserve the right to modify this policy at any time, so please review it periodically.